INK Hotel partners with HITEK for Flexi-Guest app

INK Hotel partners with HITEK for Flexi-Guest app

The submit INK Hotel partners with HITEK for Flexi-Guest app appeared first on TD (Travel Daily Media) Travel Daily.

Dubai-based resort to digitalise the visitor journey from pre-arrival to take a look at, enhancing the visitor expertise & enhancing operational effectivity. Dubai-based INK Hotel has signed an settlement with HITEK, a part of  UAE-based good and inexperienced amenities administration (FM) group Farnek, to make use of its hospitality app, Flexi-Guest, which can digitalise the resort’s visitor journey from the preliminary reservation by way of to take a look at.

The app, which was developed in-house by HITEK, will interface with the resort’s property administration system (PMS) affording company an entire suite of companies from importing journey paperwork, equivalent to vaccination certificates, ordering a automobile on arrival, room service and laundry. The resort app also can ship automated digital updates and alerts to the visitor, in addition to e-registration paperwork, e-invoices and e-receipts, multi function handy area.

“One major factor for adopting Flexi-Guest, is that it can interface with our property management system and our point-of-sale terminals, affording a seamless process, from order to delivery and ultimately guest folio,” stated Judit Toth, normal supervisor of the INK Hotel.

“Flexi-Guest helps our key strategic operational goals. First and foremost, it provides an enhanced buyer expertise, offering a seamless pre-arrival and check-in process, which can enchantment to our company. “During their keep, they will order room service, laundry, request late verify outs, invoices and even order a automobile to go to the airport. And as a result of the app manages safe on-line funds, visitor can settle payments with out visiting reception to take a look at.

“The hotel benefits are clear. We operate more cost-efficiently, with the added advantage of driving incremental revenue through room service and e-concierge services,” added Toth. “Another outstanding aspect of Flexi-Guest is the sustainability feature. The app can estimate the carbon emissions generated by any guest during their stay and provide a cost should the guest wish to offset their carbon footprint,” commented Javeria Aijaz, managing director of HITEK.

The submit INK Hotel partners with HITEK for Flexi-Guest app appeared first on Travel Daily.


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